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Inteligencia Artificial Para Empresas

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What is a chatbot?

Chatbot is a software that interacts with users through a chat. This interaction can be carried out either from Facebook, Messenger, a website or even WhatsApp, pretending to be an operator or a real person, giving automatic responses to the inquiries received, in addition to obtaining valuable information for the company that implements it.

How does a Chatbot work?

Chatbots are developed with an artificial intelligence system, this being a multi-channel virtual assistant that “learns” from users who interact over time. One of the great benefits it presents is being present and attentive to inquiries 24 hours a day, 7 days a week, that is, it is no longer necessary to have a person in charge of only answering questions from potential clients.

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A chatbot is not a robot that converses with a human in the way that another human might converse with a human.

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A chatbot does not communicate using only text or voice. They actually allow users to interact with them through graphical interfaces or graphical widgets.

Platforms where a Chatbot can be used

Each chat platform has its own characteristics. These characteristics determine the possible ways in which the chatbot can interact with the user. However, the actual behavior of the chatbot is determined by the robot itself. Here is a list of platforms where Chatbot can be linked:

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What is the price of a Chatbot?

The value of hiring the service varies depending on the number of users who will have access to it and the number of platforms that need to be linked.
If after reading all this information you have any questions, or are interested in hiring this service, we invite you to click on the CONTACT button or contact us through WHATSAPP.

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